Term and Conditions

Welcome to Daiwa Store

Thank you for choosing Daiwa Store for your fishing equipment needs. These Terms and Conditions govern your use of our website and services. By accessing our site and making purchases, you agree to these terms. We’re committed to providing quality fishing gear and excellent service to anglers worldwide.

1. Website Usage and Access

1.1 Eligibility

Our website and services are designed for fishing enthusiasts aged 18 years or older. By using our site, you confirm you meet this age requirement and have the legal capacity to enter into binding contracts.

1.2 Account Responsibility

If you create an account with us, you are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Providing accurate and current information
• Promptly updating any changes to your information

2. Products and Services

2.1 Product Description

We specialize in premium fishing equipment including:

• Fishing rods (casting rods, spinning rods, ice fishing rods)
• Fishing reels and combos
• Fishing line and line accessories
• Soft baits and hard lures
• Fishing accessories and gear

2.2 Product Availability

All products are subject to availability. We make every effort to maintain accurate inventory, but occasionally items may be out of stock. In such cases, we will notify you promptly and offer alternatives or refunds.

2.3 Product Information

We strive to provide accurate product descriptions, images, and specifications. However, minor variations may occur, and colors may appear slightly different due to monitor settings.

3. Orders and Payments

3.1 Order Process

When you place an order:

• You receive an order confirmation email
• Orders are processed within 1-2 business days after payment confirmation
• Weekend and holiday orders are processed the next business day
• We reserve the right to cancel orders for any reason, including suspected fraud

3.2 Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

3.3 Pricing and Taxes

All prices are listed in US dollars. You are responsible for any customs duties, taxes, or fees imposed by your country’s import regulations.

4. Shipping and Delivery

4.1 Shipping Methods

We offer two shipping options:

• Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after shipment)
• Free Shipping: Free for orders over $50 via EMS (15-25 business days after shipment)

4.2 Shipping Regions

We ship globally, excluding some remote areas and parts of Asia. If you’re unsure about delivery to your location, please contact us before ordering.

4.3 Delivery Responsibility

Once we hand your package to the shipping carrier, risk of loss and title pass to you. We are not responsible for delays caused by customs, weather, or carrier issues.

5. Returns and Exchanges

5.1 Return Policy

We want you to be completely satisfied with your purchase. Our return policy includes:

• Return Window: 15 days from receipt of delivery
• Return Condition: Items must be unused, in original packaging with all tags attached
• Processing Time: 5-7 business days after we receive your return
• Refund Method: Original payment method

5.2 Non-Returnable Items

For health and safety reasons, the following cannot be returned:

• Opened Soft Baits packages
• Opened or used Line Accessories
• Reel Accessories showing signs of use
• Products with removed tags or damaged original packaging

5.3 Return Process

To initiate a return:

1. Email [email protected] with your return request
2. Wait for authorization and shipping instructions
3. Ship items to our returns address with your Return Authorization Number
4. Allow 5-7 business days for processing after we receive your return

5.4 Return Shipping Costs

Customers are responsible for return shipping costs unless the item is defective or we made an error. We recommend using trackable shipping services.

6. User Responsibilities

6.1 Account Security

You are responsible for maintaining the security of your account and password. Notify us immediately of any unauthorized use.

6.2 Prohibited Activities

You agree not to:

• Use our site for any illegal purpose
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of our website
• Submit false or misleading information
• Use our products for any purpose other than intended fishing activities

6.3 Proper Product Use

All fishing equipment should be used according to manufacturer instructions and local fishing regulations. We are not responsible for misuse of products.

7. Intellectual Property

7.1 Copyright

All content on our website, including text, graphics, logos, and images, is our property or licensed to us and protected by copyright laws.

7.2 Trademarks

“Daiwa Store” and our logo are trademarks. You may not use them without our written permission.

7.3 Product Images and Descriptions

Product images and descriptions are for informational purposes only. Actual products may vary slightly from website representations.

8. Liability Limitations

8.1 Product Liability

We stand behind the quality of our products. However, our liability is limited to the purchase price of the product. We are not liable for:

• Indirect, incidental, or consequential damages
• Loss of profits or data
• Damages resulting from product misuse
• Injuries from improper use of fishing equipment

8.2 Website Availability

We strive to keep our website available 24/7 but are not liable for temporary unavailability due to maintenance or circumstances beyond our control.

8.3 Force Majeure

We are not responsible for delays or failures in performance resulting from acts beyond our reasonable control, including natural disasters, war, or supply chain disruptions.

9. Privacy and Data Protection

We respect your privacy and protect your personal information according to our Privacy Policy. We collect only necessary information to process your orders and improve your shopping experience.

10. Governing Law and Dispute Resolution

These Terms are governed by the laws of California, United States. Any disputes shall be resolved in the courts of Sacramento County, California.

11. Changes to Terms

We may update these Terms and Conditions periodically. Continued use of our website after changes constitutes acceptance of the modified terms.

Thank you for choosing Daiwa Store. We appreciate your business and are committed to serving the fishing community with quality gear and exceptional service.